Wisp gives you a way to manage common sexual and reproductive health concerns without visiting a doctor's office. As a digital health platform, it may help you connect with licensed medical providers and ship prescription treatments directly to your door, offering a private and convenient alternative to traditional care.
Through Wisp, you can get condition management approaches for conditions like bacterial vaginosis, yeast infections, urinary tract infections, and herpes (both HSV-1 and HSV-2). The platform also provides care for trichomoniasis, hormonal acne, and cold sores, along with access to birth control and emergency contraception.
In this exclusive review, you'll get a clear picture of how Wisp works, what types of services it offers, and how it compares to other telehealth options.
As per its official site, Wisp is a digital health platform focused on providing accessible, private, and affordable sexual and reproductive healthcare services across all 50 U.S. states.
The brand offers a convenient alternative to traditional healthcare by allowing you to receive same-day treatment without the need for in-person appointments.
Wisp's range of services spans several areas of sexual and reproductive health. These include treatments for Urinary Tract Infections (UTIs), Bacterial Vaginosis (BV), Yeast Infections, Genital Herpes and Cold Sores, and Sexually Transmitted Infections (STIs) such as Chlamydia, Gonorrhea, and Trichomoniasis.
Wisp also provides birth control options, including pills, patches, rings, and emergency contraception. For those dealing with menstrual and reproductive health, the platform offers solutions like period cycle control, fertility products, prenatal vitamins, and an at-home insemination kit.
Wisp also claims to provide care in weight management, including metabolic support capsules, GLP-1 boosters, and weight care consultations. For people experiencing menopause, Wisp provides specialized consults and wellness products.
Wisp's user-friendly platform may help ensure that you receive medical attention without the need for traditional office visits. You can start by filling out Wisp's online symptoms quiz or a medical intake form. A licensed healthcare provider then reviews this information and determines the best course of action, often providing treatment recommendations within a few hours. If a prescription is required, it can be filled at a local pharmacy or shipped directly to the patient's door, often within 3 hours of the consultation.
Wisp's medical team includes Dr. Jillian LoPiano, the Chief Health Officer, who is an OB/GYN with a Master's Degree in Public Health from Yale. Other providers include Dr. Suneer Chander, a board-certified emergency medicine physician, Andrea Sleeth, a women's health nurse practitioner, and Dr. Rowena Chua, a physician with a focus on weight management and women's health.
Wisp platform complies with HIPAA regulations, ensuring that all communication between patients and providers is private and secure. All information is stored securely in a personalized dashboard, accessible only by you and your healthcare team.
Wisp actively partners with organizations that advocate for reproductive rights and healthcare access. Wisp collaborates with groups like SIECUS (Sex Ed for Social Change), the New York Birth Control Access Project, and the Abortion Freedom Fund, which support initiatives that improve access to sexual and reproductive health services. These partnerships are aligned with Wisp's broader mission, which may ensure that everyone, regardless of location or socio-economic status, has access to the care they need.
As per its working procedure, you can start by exploring treatment options or take Wisp's Symptoms Quiz, which can guide you in finding the right care based on your symptoms. Once you've selected a treatment, a licensed medical provider will review your case. If needed, they'll follow up with you the same day through a phone call or secure chat to ensure the treatment is right for you. After your consultation, you have the option to pick up your prescription at a local pharmacy the same day or have it delivered straight to your door for free.
Wisp guarantees discreet packaging, so your privacy is always protected. With no extra fees for home delivery and the option to use the Wisp GoodRx Discount Card at your pharmacy, you can save money on your treatments. Many of Wisp's products are also FSA/HSA eligible, helping you manage costs. The Wisp's care team is also available to answer your questions or provide follow-up support through the secure messaging feature of Wisp.
Wisp provides you with a range of affordable and accessible sexual health services, providing treatment for common sexually transmitted infections (STIs) in a discreet and convenient manner. Their pricing is structured to make it easy for individuals to help manage their sexual health without the need for in-person visits.
As per Wisp's official site, for Chlamydia treatment, the cost is $39. Chlamydia, caused by Chlamydia trachomatis, is often asymptomatic, especially in women, but can lead to severe complications like pelvic inflammatory disease and infertility if left untreated. In men, untreated chlamydia can cause epididymitis. Treatment typically involves antibiotics such as azithromycin or doxycycline.
Gonorrhea condition management service is also priced at $39. This STI, caused by Neisseria gonorrhoeae, can infect the mucous membranes of the throat and genitals. Symptoms include painful urination and abnormal discharge, and if untreated, it can cause PID or gonococcal arthritis. Gonorrhea could be managed with antibiotics like ceftriaxone, though antibiotic resistance is a growing concern.
Trichomoniasis treatment, which is available for $39, may help address a parasitic infection caused by Trichomonas vaginalis. This infection may cause vaginal discharge, irritation, and discomfort, especially in women, and may be asymptomatic in men. Trichomoniasis could be treated with antibiotics like metronidazole or tinidazole.
Wisps's Ureaplasma condition management service is also priced at $39. The bacteria Ureaplasma urealyticum and Ureaplasma parvum are part of the normal genital flora but can cause urethritis, bacterial vaginosis, and infertility when they become pathogenic. The treatment typically involves antibiotics such as doxycycline or azithromycin.
M. Hominis treatment, which is priced at $39, might help in addressing infections caused by the bacterium Mycoplasma hominis. This infection can lead to PID in women and urethritis in men, and it requires antibiotics like doxycycline or clindamycin due to resistance to beta-lactam antibiotics.
Mycoplasma Genitalium (Mgen) treatment is priced based on individual cases, as the treatment required may vary. This bacterium is associated with urethritis and cervicitis and, if left untreated, might cause more severe complications like PID. Treatment for Mgen typically involves antibiotics such as azithromycin or moxifloxacin, but the cost may vary depending on the complexity of the case.
Wisp may also provide comprehensive support for managing genital herpes and cold sores. Their service includes a range of prescription medications, such as Valacyclovir and Acyclovir, which are the most commonly prescribed antiviral drugs for herpes treatment.
Valacyclovir may work by inhibiting the replication of the herpes virus, thereby reducing the frequency, severity, and duration of outbreaks. It is typically prescribed for long-term suppression or for managing recurring outbreaks. Acyclovir, another antiviral, speeds up the healing of active sores and reduces the intensity of symptoms like pain, itching, and discomfort associated with herpes outbreaks. It can be used in oral form or as a topical cream directly applied to the affected area.
Wisp's The Duo treatment package is a combination of Valacyclovir (oral medication) and Acyclovir 10% topical cream, which may provide a holistic approach to herpes management by addressing outbreaks both internally (via oral medication) and externally (via topical application). This combination might reduce the viral load and soothe the pain and discomfort caused by outbreaks. Lidocaine-Amitriptyline cream, available through Wisp, may provide localized pain relief by numbing your affected area and providing comfort during active outbreaks.
For users who want to take a more preventative or supplementary approach, Wisp offers L-Lysine and AV Defender as part of its natural supplement offerings. L-lysine amino acid may help inhibit the replication of the herpes virus, potentially reducing the frequency of outbreaks. AV Defender supplement might support immune function, potentially strengthening your body's ability to fend off the herpes virus.
Wisp reproductive health services include birth control, period delay medication, emergency contraception, and medical abortion. The online platform may allow you to manage your reproductive health discreetly without the need for in-person visits to your doctor.
Wisp may provide various birth control options, ranging from $5-$15, including oral contraceptive pills and other hormonal birth control methods.
For those who want to delay their period, Wisp offers Delay Your Period (Norethindrone Acetate Tablets), a medication that allows individuals to postpone menstruation for up to 20 days. Starting at $39, Norethindrone is especially useful for people who wish to avoid their period due to special events or travel.
Wisp also provides emergency contraception options, such as Levonorgestrel (Generic Plan B®), which are available without a prescription. These medications are intended to be taken within a specific time frame, typically 72 hours after unprotected sex, to prevent pregnancy. Wisp ensures quick delivery of these products to your home, allowing users to act promptly and with privacy.
As per its official site, Wisp also provides vaginal health services, addressing the biological aspects of common issues, including urinary tract infections (UTIs), bacterial vaginosis (BV), yeast infections, and vaginal dryness. These conditions are often influenced by the natural processes and biological functions of the female body, such as hormonal changes, the microbiome, and immune responses.
Wisp offers support for urinary tract infections (UTIs) with prescription antibiotics and a UTI emergency kit. A UTI occurs when bacteria, typically E. coli, enter the urinary tract, affecting the kidneys, bladder, ureters, or urethra. While the immune system usually fights off infections, factors like dehydration, poor hygiene, or sexual activity can increase the risk. Wisp provides antibiotics that might eliminate the bacteria and soothing ingredients like D-Mannose, which might prevent bacteria from attaching to the lining of your urinary tract.
Wisp offers prescription antibiotics to help restore the balance of bacteria in the vagina, as well as “Calm Down!” cream, which might relieve inflammation and discomfort. Bacterial vaginosis or BV is caused by an imbalance in the vaginal microbiome, where the normally dominant Lactobacillus bacteria, which maintain a healthy acidic environment (pH of around 4.5), are outnumbered by harmful bacteria. This imbalance can be triggered by different factors, including sexual activity, douching, or antibiotics, which disrupt the natural flora of the vagina. The vaginal pH rises, creating an environment where anaerobic bacteria, like Gardnerella vaginalis, thrive.
Wisp also claims to provide antifungal prescriptions for yeast infections, targeting the overgrowth of Candida albicans, a fungus naturally present in the vagina. When the vaginal microbiome is disrupted due to antibiotics, hormonal disruptions, or a weakened immune system, Candida can multiply, causing symptoms like itching, burning, and abnormal discharge.
Wisp offers Vulva Coco Cream, a natural moisturizer that might relieve vaginal dryness by hydrating the vulvar and vaginal area. This condition often results from decreased estrogen levels during menopause, after childbirth, or because of certain medications, leading to thinner, less elastic tissues prone to irritation. The Vulva Coco Cream may support moisture and comfort, promoting healthy tissue function.
Wisp's approach to vaginal health includes products like probiotics and boric acid suppositories that might help restore and maintain the vaginal microbiome. The Equalizing Probiotics, for example, introduce beneficial Lactobacillus strains that help replenish and support a healthy vaginal ecosystem, while boric acid helps restore a healthy pH level, reducing the risk of infections like BV and yeast infections.
Wisp offers support for menopause-related symptoms with consultations and products like Estriol Face Cream to help manage hormonal changes. As estrogen levels drop during or after menopause, vaginal dryness, skin changes, and thinning of your vaginal walls become more common. These shifts can cause discomfort and increase the risk of infection. Wisp's approach to hormonal balance might help addresses your vaginal health and skin concerns, promoting comfort and hydration.
As per its official site, Wisp provides weight care and GLP-1 medications, along with consultations and supportive supplements that may help manage your weight. Among their primary offerings is Wegovy, available for $99 per month. Wegovy is a GLP-1 receptor agonist that mimics the GLP-1 hormone in the body, which plays a key role in regulating hunger and food intake. Scientific studies have shown that GLP-1 medications like Wegovy can significantly support weight loss by reducing appetite, slowing gastric emptying, and helping individuals feel full longer. In clinical trials, Wegovy has been proven to decrease body weight by an average of 15-20%.
Another option Wisp provides is Saxenda, which is priced at $99 per month and also works by curbing appetite and promoting feelings of fullness. This medication might aid weight loss by decreasing food intake and improving control over calorie consumption.
Similarly, Zepbound, also available through Wisp for $99 per month, operates on the same principles as other GLP-1 medications, helping to reduce hunger and control food intake, thus supporting weight management.
For those seeking more personalized treatment, Wisp also provides compounded semaglutide in two forms. The injectable version, priced at $275 per month, allows you to adjust the dosage as needed, providing a flexible option for weight management. The sublingual form, at $225 per month, offers a needle-free alternative, where the medication is absorbed under the tongue, offering greater convenience and compliance for some individuals.
The platform Wisp also provides a Weight Care Consult, starting at $99, where you receive a tailored assessment to determine the most effective weight management strategy. This consult includes personalized advice on medication options, dietary guidance, and lifestyle changes, helping individuals make informed decisions about their weight care journey.
Wisp also provides Metabolic Support & GLP-1 Boost Capsules, starting at $61, which are formulated to support metabolic function and enhance the effectiveness of GLP-1 medications. These capsules contain ingredients like green tea extract and other metabolic boosters, which might increase calorie burning and regulate appetite, further helping you in weight management.
Wisp's “Better Sex” collection includes products that might enhance your sexual wellness through biological formulations. This collection supports arousal, hormone balance, lubrication, and hygiene, helping you feel more confident and comfortable in your body.
It's offering OMG! Cream is a topical clitoral arousal enhancer that contains sildenafil, a PDE5 inhibitor, which may work by increasing nitric oxide in the blood vessels, which in turn promotes vasodilation (widening of blood vessels). When applied directly to the clitoris, this leads to increased blood flow, which enhances nerve sensitivity and lubrication and can result in heightened arousal and stronger orgasms.
Another key component of the collection is Wisp's Lift Supplements, which are divided into “For Her” and “For Him” versions, each made custom to support biological differences in sexual function. The “For Her” formula includes maca root, which might influence the hypothalamic-pituitary-gonadal axis, helping to stabilize progesterone and estrogen levels, which are crucial for libido and mood regulation. Ingredients like Tribulus Terrestris and Korean Ginseng might enhance dopamine production and increase sexual desire through improved circulation and stress response.
For men, the “For Him” formula focuses on testosterone support and sperm health, with ingredients that might stimulate androgen production and may enhance libido, erectile function, and stamina.
To enhance comfort during intimacy, the collection includes Harmonizing Lubes in two versions, including Original and Toy-Safe. These lubricants could mimic the body's natural vaginal secretions, which are essential for reducing friction and protecting sensitive mucosal tissues during sex.
The Original is a silicone-based lubricant, offering long-lasting glide that doesn't dry out or absorb quickly, ideal for prolonged activities.
The Toy-Safe formula blends water and silicone, ensuring compatibility with all toy materials while maintaining a pH-balanced, hypoallergenic profile to prevent irritation or disruption of the vaginal microbiome.
The Wisp Mist and Balancing Wash also cover intimate hygiene and care. The Mist is a non-alcoholic, fragrance-free sanitizing spray that is gentle enough for use on both toys and skin, reducing microbial presence without disturbing the skin's acid mantle, which is known as a protective barrier that may help guard against infections.
The Balancing Wash available through Wisp could help match the natural vaginal pH (~3.8–4.5) and is free from irritants like sulfates or synthetic fragrances. This may maintain the Lactobacillus-dominated flora that keeps the vaginal environment healthy and prevents overgrowth of harmful bacteria like Gardnerella vaginalis.
Wisp also offers curated bundles for those who want to explore multiple products. The Better Together Multipack includes the Harmonizing Lube and Wisp Mist for a balanced mix of pleasure and cleanliness. The Pleasure Bundle features the OMG! Cream, along with select items, for a comprehensive enhancement of intimacy.
The BV & Yeast Bundle from Wisp might help you manage common vaginal health concerns, which are bacterial vaginosis (BV) and yeast infections. The bundle includes a Metronidazole (Flagyl) antibiotic that might help fight BV by killing the overgrowth of harmful anaerobic bacteria responsible for symptoms such as thin, gray, or green discharge and a strong, fishy odor. It also has Fluconazole (Diflucan) antifungal that could help target and suppress Candida, responsible for infections marked by itching, irritation, and thick white discharge resembling cottage cheese. The bundle is priced at $74.40, reflecting a 20% discount from the combined retail value of $93.
The DoxyPEP & Zofran Bundle from Wisp combines two medications to help manage both sexual health and nausea. DoxyPEP is an antibiotic that might decrease the risk of sexually transmitted infections, like chlamydia, gonorrhea, and syphilis, when consumed within 72 hours after unprotected sex. The second medication, Zofran (Ondansetron), is a prescription anti-nausea drug that provides fast relief from nausea caused by hangovers, overeating, or side effects of medications. It may work by blocking the chemicals in the body that trigger nausea.
WispCare Consult may provide quick and private consultations for sexual and reproductive health. It enables you to privately message licensed medical providers about your symptoms and learn about condition management. After a medical review, if deemed safe and appropriate, prescriptions are sent to your local pharmacy or delivered directly to your home, often on the same day. WispCare could be useful for conditions like STIs, UTIs, yeast infections, bacterial vaginosis, genital herpes, and cold sores, among others. The service accepts FSA and HSA payments, making it accessible for those with medical spending accounts.
Wisp offers an online service for the treatment of STDs and STIs, allowing you to consult with licensed medical providers. The process begins with privately messaging a provider about symptoms. After answering a few questions about your condition, the provider at Wisp will review your medical history and, if necessary, provide a prescription for treatment the same day or a referral to a lab for an STD test. For conditions like Chlamydia, Gonorrhea, Trichomoniasis, Ureaplasma, Mycoplasma Genitalium (Mgen), or M. Hominis, Wisp provides care through an easy and private process.
However, for testing, you will be referred to a lab that bills separately, with costs varying depending on the lab and your insurance coverage.
Please remember that not all STDs are curable, but their symptoms can be managed with prescription antibiotics. The most common STIs can be effectively treated with medications such as Metronidazole (500mg), Azithromycin & Cefixime, and Doxycycline Hyclate (100mg). Symptoms of STDs that may prompt a consultation include itching and redness of the genitals, a fishy smell, pain during urination, pain during intercourse, lower abdominal pain, and swollen or tender testicles. More specific conditions like genital herpes, cold sores, yeast infections, or bacterial vaginosis are not included in the Wispcare Unlimited plan and require separate consultations.
Wisp's branding makes sexual and reproductive health care approachable. The brand creates an online platform where you can discuss sensitive topics like birth control, STI treatments, and menopause. This branding strategy encourages you to engage in conversations about your health openly, helping remove the stigma around seeking care for these issues.
Wisp claims to provide a wide range of services that might address various aspects of sexual and reproductive health. Its services include medicines for birth control, STI treatments, and fertility support. You can access multiple essential fitness supports all in one place. This could make it easier for you to manage your health needs without needing to visit different providers or go through multiple appointments.
Wisp offers a convenient way to access healthcare with privacy at the forefront. Through online consultations with licensed healthcare providers, you can discuss your concerns and get prescriptions without needing to visit a physical clinic. Prescriptions can be sent to your pharmacy or delivered directly to your home in discreet, unmarked packaging. This approach may remove barriers to seeking care, especially for those who prefer privacy or may feel uncomfortable visiting a doctor's office. Wisp's service model may also ensure that healthcare is accessible, confidential, and convenient.
Wisp claims to offer cutting-edge healthcare products. One example is DoxyPEP, which is designed for STI prevention and may help protect against certain infections after exposure. Wisp also provides at-home fertility kits and reproductive health tools that might allow you to manage your health from the comfort of your home.
Wisp's reliance on telehealth means there is no option for in-person consultations, which could be a drawback for people who feel more comfortable meeting with a healthcare professional face-to-face. While online consultations are efficient, some health conditions may require a physical examination or more detailed discussion, which can be difficult to address through virtual care. Some people might feel a stronger sense of trust and comfort with in-person visits, which Wisp cannot provide.
Wisp offers telehealth services across all 50 U.S. states. However, certain services, such as the telehealth medical abortion pill, are currently available only in select states, including California, Colorado, Connecticut, Illinois, Maine, Maryland, New York, New Mexico, and Washington. This limited availability may pose a barrier for individuals in states where these services are not offered, potentially impacting access to timely reproductive healthcare.
Wisp's services are primarily focused on sexual and reproductive health, offering treatments like STI testing, medical abortion, and menopause support. While comprehensive in this area, this narrow focus means that Wisp doesn't address broader healthcare needs. People requiring general health services or treatment for non-reproductive conditions will need to seek care from other providers.
The customer feedback regarding Wisp presents a balanced view of the brand. Many users on Reddit highlight the brand's convenience, quick service, and effectiveness in managing recurring health concerns such as UTIs and bacterial vaginosis. This positions Wisp as a solid telehealth service, particularly for individuals seeking fast and practical solutions to ongoing health problems. The brand's ability to deliver prescriptions promptly and offer easy access to necessary treatments further enhances its appeal, fostering customer loyalty.
However, the customer experiences on Reddit also reveal significant areas where Wisp falls short. Billing issues are a recurring theme, with complaints about double charges and difficulties securing refunds. These financial concerns can be frustrating for customers, undermining their overall experience. Many users struggle with reaching customer support beyond email, and even when they do get in touch, responses are often slow and unresolved. These service-related issues suggest that Wisp could improve its customer service and billing practices to meet user expectations.
There are also concerns regarding the authenticity of Wisp's online reviews. Some users suspect the Wisp may manipulate its reputation by removing negative feedback, which raises questions about transparency. These issues may deteriorate trust in the brand if not addressed.
Wisp may provide valuable services, but the brand's reputation could benefit from improvements in its customer service, billing processes, and overall transparency. Addressing these concerns could lead to higher customer satisfaction and strengthen its long-term reputation.
Wisp, operating under the domain hellowisp.com, is a telehealth service based in the United States, primarily focused on reproductive and sexual health care.
On Trustpilot, Wisp has earned over 9000+ reviews, with a 4.4 out of 5-star rating. Many users highlight the convenience and speed of the service. However, some reviews do mention issues such as incorrect prescriptions and unresponsive customer service.
Wisp is not accredited by the Better Business Bureau (BBB) and holds a D- rating. The BBB file for Wisp was opened in January 2024, indicating that the company is relatively new to the BBB's monitoring system. As of now, there are 21 total complaints filed against Wisp in the last three years, with 18 complaints closed in the last 12 months. The majority of these complaints pertain to product issues, service or repair issues, billing issues, and sales and advertising issues. The BBB details show that Wisp has failed to respond to 11 complaints, contributing to its low rating.
You should consider both positive and negative aspects before making your decision, ensuring that you are well-informed about the possible benefits and limitations of using Wisp services.
Nurx and Wisp are both telemedicine platforms focused on providing convenient, accessible healthcare, but they specialize in slightly different areas. Nurx offers a broader range of services, covering reproductive health (including over 50 birth control methods), weight management, skincare, mental health treatments, and PrEP for HIV prevention, making it a more comprehensive healthcare solution.
In contrast, Wisp is specifically centered on sexual and reproductive health, offering prescriptions for birth control, emergency contraception (Plan B), and treatments for common infections like yeast infections, UTIs, and bacterial vaginosis. Both platforms feature online consultations with licensed healthcare providers and discreet medication delivery, but Nurx goes further by providing options for mental health and skin care, whereas Wisp focuses primarily on sexual health.
Nurx offers a subscription model for services like birth control and weight management, while Wisp's subscription (Wisp+) is primarily for recurring prescriptions of birth control and emergency contraception. Both prioritize privacy and convenience, but Nurx provides a more diverse suite of healthcare services, while Wisp is more specialized in sexual health.
Hers is a comprehensive online healthcare platform that offers a varied range of services that go beyond sexual and reproductive health. In addition to birth control, it provides treatments for mental health, like anxiety and depression, weight management (including prescription medications like GLP-1s), skincare (like anti-aging creams), and hair regrowth (with FDA-approved treatments like Minoxidil). Hers focuses on creating personalized care plans that combine medications with lifestyle recommendations, addressing various aspects of physical and mental well-being.
In comparison, Wisp specializes specifically in sexual and reproductive health. It offers services like birth control prescriptions, emergency contraception (Plan B), and treatments for common infections like yeast infections, UTIs, and bacterial vaginosis. Wisp emphasizes privacy, offering quick, confidential online consultations and discreet medication delivery for individuals seeking fast care for sexual health concerns.
Wisp could provide you with a convenient way to take control of your sexual and reproductive health, especially if you prefer managing care on your terms. The platform might save you time and offer a sense of privacy that traditional clinics sometimes lack.
Still, it's worth considering whether the Wisp online telemedicine platform might help in managing your condition. Treatments prescribed through Wisp are real medications, and they may come with side effects like nausea, mild headaches, or skin irritation. Without more personalized, ongoing medical support, you could miss subtle signs that something isn't working quite right for your body, especially if you're dealing with complex health concerns or are already on other medications.
You might find that Wisp works well for simple, short-term needs. However, if you're looking for a more tailored or hands-on experience, the online consultation and condition management provided at Wisp could feel a bit limited.
Wisp can be a helpful option for some, but it may not be suitable for everyone. It's important to notice how you feel, and if Wisp's online consultations and treatments don't meet your needs, consider reaching out to your regular doctor for further guidance.
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