Home » LetsGetChecked Review: Convenient but Is It Clinically Reliable?

LetsGetChecked Review: Convenient but Is It Clinically Reliable?

LetsGetChecked Review

LetsGetChecked helps you take control of your fitness from the comfort and privacy of your own home. Founded and co-headquartered in Dublin and New York, LetsGetChecked offers a wide range of at-home testing services, including genetic sequencing, virtual care, and medication delivery. This comprehensive approach allows you to access reliable diagnostics without the need for clinic visits.

LetsGetChecked covers various fitness areas such as general wellness, sexual problems, men's and women's fitness, and chronic condition management. Their end-to-end service model ensures quality and accuracy by managing everything from manufacturing and logistics to laboratory analysis and physician support, providing a seamless experience.

In this exclusive review, we will discuss about LetsGetChecked, along with the brand's advantages and downsides. We will also compare LetsGetChecked with similar brands to help you make an informed decision.

About LetsGetChecked

LetsGetChecked is a fitness diagnostics company founded in 2014 by Peter Foley in Dublin, Ireland. It specializes in providing convenient at-home fitness testing services that may help you to monitor various aspects of your fitness from the comfort and privacy of your own home.

As per the official website, the brand has expanded its reach to the United States, Europe, and Canada, providing over 30 different types of tests. These tests cover a broad spectrum of concerns, including sexual problems, hormone levels, general wellness, and chronic conditions like as diabetes and thyroid disorders.

With LetsGetChecked, you can order your test kits online, receive everything you need for sample collection, and then send the samples back using prepaid shipping materials. The samples are analyzed in CLIA-certified and CAP-accredited laboratories, ensuring that the results are accurate and reliable. Test results are typically ready within 2 to 5 business days and can be securely accessed through the online portal or a mobile app, making it easy for you to track your fitness over time.

LetsGetChecked offers a wide variety of fitness tests, including those for cholesterol, kidney function, and micronutrient levels. They also offer FDA-authorized sexual function screenings for infections like chlamydia and gonorrhea. They provide tests focused on fertility and hormone balance, as well as wellness and nutrition assessments.

The brand ensures discreet testing by using unmarked packaging and allowing anonymous sample submission. After receiving results, you have the option to consult with registered nurses for advice and next steps. For further support, telehealth consultations with medical professionals are also available for an additional fee, providing a comprehensive fitness monitoring experience.

LetsGetChecked Review

Services Offered By LetsGetChecked

  1. Sexual Health

    • Simple 2

      LetsGetChecked's Simple 2 Test offers easy and discreet screening for two of the most common sexually transmitted infections (STIs), including Chlamydia and Gonorrhea. These infections are often symptomless, which makes routine testing critical to catch them early and prevent long-term complications.

      LetsGetChecked's Simple 2 Test can detect genital infections affecting the penis or vagina through samples collected at home, eliminating the need to visit a clinic or doctor in person.

      The Simple 2 Test kit is user-friendly, coming with specific instructions and video tutorials that guide you step-by-step through the sample collection process. For males, it involves collecting a urine sample, and for females, it involves using a vaginal swab. The kit is shipped discreetly in plain packaging to protect your privacy, and once you collect your sample, you send it back to the CLIA-certified lab using the prepaid shipping label provided. The entire testing process is secure, confidential, and the results are typically available within 2 to 5 days on a secure online dashboard.

      As per the official website, if your test returns positive for chlamydia, you can access a virtual consultation with licensed professionals through LetsGetChecked's online service. This consultation can help you understand your results and, if appropriate, get prescribed medication that can be delivered directly to your home or local pharmacy. However, the procedure for gonorrhea requires an antibiotic injection from a local medical provider, so the company directs you to seek medical care for this infection.

    • Standard 5

      LetsGetChecked also offers the Standard 5 test, which could help you detect five common sexually transmitted infections: chlamydia, gonorrhea, hepatitis B, syphilis, and trichomoniasis. Priced at $149, this test allows you to collect a urine sample and a finger-prick blood sample from the privacy of your own home. It has easy-to-follow instructions and discreet packaging.

      After collecting your samples, you send them back to an ISO and CLIA-certified laboratory using a prepaid shipping label. Results can typically be available within 2 to 5 days through a secure online account. Procedure options for infections like chlamydia and trichomoniasis are available through a virtual consultation. Medication can be prescribed and delivered to your home or local pharmacy, depending on your location.

    • Complete 8

      As per the official website, Complete 8 Test by LetsGetChecked is a comprehensive at-home STI screening kit that tests for eight common sexually transmitted infections, including Chlamydia, Gonorrhea, Hepatitis B, Syphilis, Mycoplasma, Ureaplasma, Trichomoniasis, and Gardnerella. The makers state that this test could be suitable for anyone who is sexually active, has had unprotected sex, is experiencing symptoms, or is starting a new relationship.

  2. Women's Health

    • Female Hormone Test

      The LetsGetChecked Female Hormone Test kit can give you detailed insights into key female hormones that influence your menstrual cycle, fertility, and overall well-being. Priced at $139 (or $97.30 with a subscription every three months), the test measures four critical hormones, including Estradiol, Follicle Stimulating Hormone, Luteinizing Hormone, and Prolactin. These hormones play central roles in ovulation, reproductive concerns, and potential hormonal imbalances.

      According to the official website, the process for taking this test is simple. After activating your test online, you collect your blood sample at home using a simple finger prick in the morning and return it the same day with a prepaid label.

    • PCOS Test

      The Home PCOS Test by LetsGetChecked can help people assess hormonal imbalances commonly associated with Polycystic Ovary Syndrome (PCOS). This test measures seven critical hormones, including testosterone, sex hormone binding globulin (SHBG), free androgen index (FAI), follicle-stimulating hormone (FSH), luteinizing hormone (LH), cortisol, and anti-Müllerian hormone (AMH). These biomarkers provide valuable insights into your hormones, which can help identify patterns consistent with PCOS. The test costs $139 and offers flexible payment options, including monthly plans and HSA/FSA payment acceptance. However, it's important to note that this test is not a formal diagnosis and should be interpreted by a professional.

    • Ovarian Reserve Test

      Ovarian Reserve Test gives you insights into your ovarian reserve and the number of eggs remaining in your ovaries by measuring levels of Anti-Müllerian Hormone (AMH) in your blood. AMH is known as a hormone produced by the small follicles in your ovaries, and its level in your bloodstream correlates with the size of your remaining egg supply. This test could be suitable for people who are curious about their fertility status, are considering options like IVF or egg freezing, or simply want more information to discuss with their medical provider. However, it's important to note that while this test provides an estimate of ovarian reserve, it does not measure egg quality or give a precise egg count. The kit is easy to use, and you can collect a small blood sample via a finger prick. Once collected, you send your sample back to the lab using prepaid shipping. The test is available to people between 18 and 55 years old and is delivered in discreet packaging. While it's a convenient and private way to gain reproductive function insights, the company advises that this test should not be used as the sole basis for making fertility decisions. It also encourages follow-up with a medical provider for a more comprehensive fertility evaluation.

    • Thyroid Antibody Test

      The Thyroid Antibody Test by LetsGetChecked could help you assess your thyroid function conveniently and accurately. Priced at $119 (with a discounted subscription option at $83.30 every 3 months), this test evaluates critical markers, including Thyroid Stimulating Hormone (TSH), Free Thyroxine (FT4), Free Triiodothyronine (FT3), Thyroglobulin Antibodies (TGAB), and Thyroid Peroxidase Antibodies (TPO/TPEX). These biomarkers help detect both hypothyroidism and hyperthyroidism, as well as autoimmune thyroid conditions like Hashimoto's disease and Graves' disease. The test uses a simple finger-prick sample you collect at home, which is then mailed to the same certified labs used by hospitals and physicians. This test could be helpful for people experiencing symptoms of thyroid imbalance, such as fatigue, weight changes, sensitivity to temperature, depression, irregular heart rate, or menstrual irregularities.

  3. Men's Health

    • Male Hormone Test

      LetsGetChecked features the Male Hormone Test, which allows you to measure key hormones that influence men's fitness, including testosterone, sex hormone-binding globulin (SHBG), and the free androgen index (FAI). These markers are essential in evaluating hormone balance, which can affect muscle strength, energy levels, sex drive, mood, and wellness. The test is beneficial for people experiencing symptoms such as fatigue, erectile dysfunction, reduced libido, loss of body hair, hot flashes, gynecomastia (enlarged male breast tissue), or difficulty gaining or maintaining muscle mass. The test costs $139 for a one-time purchase or $97.30 through a quarterly subscription plan and is eligible for FSA and HSA payments.

    • Male Hormone Complete

      The Male Hormone Complete Test Kit from LetsGetChecked is a comprehensive at-home testing option designed to assess a range of male and stress hormones that may influence your energy, strength, libido, and mood. Priced at $199 for a one-time purchase (or $139.30 if you subscribe every three months), the test is shipped discreetly and includes everything you need to collect a sample from the comfort of your home. It's beneficial for men experiencing symptoms of hormone imbalance, such as fatigue, reduced muscle mass, erectile dysfunction, decreased libido, gynecomastia (enlarged breast tissue), or unexplained weight changes.

      This test measures key biomarkers that influence male hormones, such as total testosterone, free testosterone (calculated), free androgen index (FAI), prolactin, sex hormone-binding globulin (SHBG), estradiol, and cortisol. Together, these markers provide insights into your androgen status, estrogen balance, and stress hormone levels.

    • Testosterone Test

      A testosterone test by LetsGetChecked measures the amount of testosterone in your blood, a crucial hormone present in both men and women. The test typically evaluates either total testosterone (which includes both free and protein-bound hormones) or free testosterone alone (which is biologically active and available for use by the body). It's commonly done via a blood sample, which can be collected in the morning when testosterone levels are highest.

      As per the official website, you might take this test if you are experiencing signs of a hormone imbalance, such as low libido, erectile dysfunction, fatigue, depression, or reduced muscle mass.

  4. Wellness

    • Colon Cancer Screening Test (FIT)

      The LetsGetChecked's Home Colon Cancer Screening Test lets you screen for hidden blood in your stool, which could be an early sign of colorectal cancer or other colorectal conditions. This at-home test uses a Fecal Immunochemical Test (FIT), a clinically recognized method that detects blood from the lower intestines. It is generally recommended for adults aged 45 and older for annual screening or earlier if they have risk factors such as a family history of colorectal cancer.

      This test may help overcome common barriers to colorectal screening, such as discomfort or inconvenience associated with traditional clinical testing. After ordering the kit online, you activate it using the unique codes included in the package. The kit contains everything you need to collect a stool sample at home, including detailed instructions and video tutorials to ensure accurate sampling. As per the official website, if the test detects blood in the stool, a nurse will contact you to explain your results and advise you on the next steps, which may include consulting an expert for further diagnostic procedures like a colonoscopy.

    • Cholesterol Test

      According to the official website, the cholesterol test kit allows you to monitor your heart function from the comfort of your home. This test measures key cholesterol markers, including triglycerides, total cholesterol, HDL (the “good” cholesterol), LDL (the “bad” cholesterol), the percentage of HDL relative to total cholesterol, and Lipoprotein(a), which is another critical factor in assessing cardiovascular risk.

      According to the maker, this test is particularly recommended for people at higher risk of cardiovascular disease, those with type 2 diabetes or prediabetes, a family history of high cholesterol or diabetes, a sedentary lifestyle, smoking habits, or diets high in saturated fats. It is also advised for adults aged 35 and older and certain ethnic groups who may have increased cardiovascular risks. However, the test is not suitable for children under 18 or pregnant women.

      If your test results indicate elevated LDL cholesterol or other abnormal markers, LetsGetChecked provides further support by offering a virtual consultation with a medical provider for a fee. During this consultation, a provider can discuss your results, offer advice, and, if appropriate, prescribe medication to be sent to your local pharmacy or directly to your home. This integrated approach helps you manage your heart function without needing to visit a clinic in person.

    • Diabetes & Heart Test

      The LetsGetChecked Diabetes and Heart Test is an at-home fitness screening kit that can help you monitor key indicators related to diabetes and cardiovascular function conveniently and accurately. For $99 (or $69.30 with a subscription), the test measures essential biomarkers such as Total Cholesterol, LDL (bad cholesterol), HDL (good cholesterol), and its percentage of total cholesterol, Triglycerides, Hemoglobin A1c, and Lipoprotein(a). This genetic factor can increase heart disease risk. Using a simple finger prick, you collect your blood sample at home, then send it to a CLIA- and ISO-certified lab for analysis. As per the official website, if your results indicate high LDL cholesterol, you can access a virtual consultation for $39, where a medical provider can discuss options and even arrange medication delivery or prescriptions.

Pros

  • Offers over 30 tests across men's, women's fitness, sexual concerns, and general wellness, including hormone panels, STD screenings, and cancer screenings.
  • The brand claims that all its test results are reviewed by licensed physicians, ensuring medical oversight and accuracy.
  • LetsGetChecked's test kits are delivered in plain packaging, ensuring privacy for users.
  • Employs SSL encryption and secure servers to protect user data, complying with HIPAA regulations.

Cons

  • Does not accept insurance; users must pay out-of-pocket, though HSA/FSA payments are accepted.
  • Some people may find the tests pricier.

LetsGetChecked Advantages

  1. Comprehensive Range of Tests

    LetsGetChecked offers a wide variety of over 30 different tests covering many fitness aspects such as sexual concerns, men's and women's fitness, wellness, and nutrient levels. This wide selection means you can monitor multiple areas of your fitness conveniently from home without having to visit different doctors or labs. It's especially useful for people wanting regular fitness check-ups or those managing specific conditions. The brand's test offerings include everything from hormone levels to cholesterol and STD screenings, making it a one-stop testing option.

  2. Discreet and Convenient Testing Process

    LetsGetChecked claims that all its test kits are shipped in plain packaging, which helps protect your privacy. The kits come with clear, easy-to-follow instructions, allowing you to collect samples (like blood, urine, or swabs) in the comfort of your home at your own pace. This eliminates the stress or inconvenience of going to a clinic. Once collected, you send the sample back via prepaid shipping. This makes the entire testing process both private and very user-friendly.

  3. Quick and Reliable Results

    As per the brand, after your sample reaches the lab, results are usually ready within 2 to 5 business days, which is faster than many traditional lab appointments. LetsGetChecked uses CLIA-certified and CAP-accredited labs, ensuring that the testing meets strict quality and accuracy standards. This means you can trust your results to be precise and reliable. Quick turnaround time allows you to take timely action if any issues are detected, giving you peace of mind.

  4. Access to Professional Medical Support

    LetsGetChecked claims to provide professional support if your test results show anything concerning, to help you understand your results and guide you on what steps to take next. This support is available around the clock, so you're never left uncertain about your fitness status. Nurses can also help you understand procedure options or recommend follow-up testing if needed. This personalized support makes LetsGetChecked stand out by not just giving you results but also helping you act on them responsibly.

  5. User-Friendly Digital Platform

    LetsGetChecked provides all your test results through a secure online dashboard that is easy to navigate and designed to protect your data privacy. This allows you to view your results anytime and track your fitness trends over time. The platform also integrates popular apps like Apple Health, Fitbit, and Garmin so that you can combine your test data with your daily activity and wellness tracking. This helps you maintain a comprehensive and ongoing view of your fitness, empowering you to make informed lifestyle decisions.

LetsGetChecked Limitations

  1. Limited Test Availability and Regional Restrictions

    LetsGetChecked doesn't provide its testing kits everywhere. Certain U.S. states like Rhode Island, New Jersey, and Alaska are excluded, along with military and diplomatic post offices. Internationally, countries such as Australia and New Zealand don't have access either. This limits the convenience for people outside these areas who want to use the service. So, if you live in a restricted location, you won't be able to order tests from LetsGetChecked, which can be frustrating if you're seeking accessible home testing options.

  2. Sample Collection Challenges

    LetsGetChecked's tests require you to collect your blood sample at home and send it back to the laboratory, which some people might struggle with. Not knowing how to take a blood sample or not sending enough blood for the test can lead to their sample being rejected or needing to repeat the process. This can be uncomfortable and sometimes stressful, especially if you're not used to handling blood collection. These difficulties can delay getting your results and reduce the convenience that the service aims to provide.

  3. Privacy Concerns and Data Deletion Delays

    While LetsGetChecked claims to protect your privacy and keep your fitness data confidential, some people may worry about how their data is handled after testing. When people request their data to be deleted, the process can take up to 45 days or longer. This delay might cause concern for people who want quick removal of sensitive information. The extended retention period raises questions about how securely data is stored and managed over time, which might make some users hesitant to share personal fitness details.

LetsGetChecked Brand Alternatives

  1. myLAB Box

    LetsGetChecked and myLAB Box are two prominent at-home testing companies offering a wide range of tests, but they differ in scope, service model, and user experience.

    myLAB Box is focused solely on the US market and has a broader catalog of over 50 test options. It's known for its discreet and accessible approach, offering not just standard STD panels and hormone tests but also unique options like drug screening, heavy metal exposure, and rectal/oral-specific STI testing. While it doesn't include medical oversight with all tests, consultations are only provided when a result is positive.

    On the other hand, LetsGetChecked also operates internationally and provides a more clinical, full-circle experience. It offers over 30 test types, including sexual concerns, hormonal panels, heart concerns, nutritional deficiencies, and even some cancer screenings. It stands out for including medical support with every test, getting physician-reviewed results, access to online consultations, and, when necessary, prescriptions can be written and delivered directly.

    Both companies use CLIA-certified labs and maintain high accuracy standards, but LetsGetChecked typically integrates its services more fully, creating a seamless experience from testing to support. In contrast, myLAB Box offers more flexibility in test selection but is more transactional.

  2. Everlywell

    LetsGetChecked operates globally, with headquarters in Dublin and New York, and primarily serves the US, UK, and European markets, while Everlywell focuses mainly on the US market with headquarters in Austin, Texas. Both companies offer a broad range of over 30 tests covering areas like hormone levels, intimate concerns, heart problems, nutrition, and infectious diseases, with sample collection methods including blood, saliva, urine, and stool (in LetsGetChecked's case). Test results from both providers are delivered within 2 to 5 business days through CLIA-certified laboratories, ensuring reliable diagnostics.

    One of LetsGetChecked's key strengths lies in its vertically integrated platform, which combines testing, online consultations, and medication delivery under one roof. This allows you to receive licensed professional support and prescriptions seamlessly. In contrast, Everlywell offers telehealth services but only for select tests in certain US states, and its medication services are more limited.

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How Did We Evaluate LetsGetChecked?

  1. Brand Reputation

    We evaluated LetsGetChecked by looking at both customer reviews and third-party business ratings to get a well-rounded view of its performance. On Trustpilot, the brand has a 4.6 out of 5 rating based on 18,600+ reviews. This shows that most users have had a positive experience with the service, likely appreciating the convenience and privacy of at-home testing. High ratings with this level of volume suggest that the company meets customer expectations in everyday use.

    We also looked at the company's Better Business Bureau (BBB) rating, which is currently a D-. This low score stems from the company's failure to respond to 17 complaints filed through the BBB. While this number is small compared to the total number of reviews, it points to issues with how the company handles customer concerns when problems arise. Ignoring complaints can signal gaps in customer service and follow-up.

  2. Customer Feedback and Responses

    To evaluate LetsGetChecked, we looked closely at recent customer reviews on Trustpilot to understand the platform's strengths and weaknesses based on user experiences.

    We found a generally positive reception from customers using the service for fitness testing, especially in areas like speed, convenience, and clarity. However, we also noted serious concerns raised by at least one former employee and a few dissatisfied customers, which provide important context about the company's internal culture and customer service consistency.

    On the positive side, the vast majority of reviews praised LetsGetChecked for its fast turnaround time, user-friendly test kits, and clear instructions. Many customers highlighted how easy the testing process was, from ordering the kit to mailing it back and receiving results. Several users appreciated the added step of receiving a follow-up call from a nurse, which gave the experience a more personal and reassuring touch. For people looking for efficiency and privacy in fitness testing, LetsGetChecked generally delivers what it promises.

    However, a few customers faced issues with registration links not working or confusion around sample tracking, which created frustration and delays. One review in particular criticized the lack of customer support access, saying it felt impossible to get help when problems arose. A scathing review from a former employee painted a troubling picture of the company's internal operations, citing micromanagement, poor training, and alleged mistreatment of staff. While this doesn't directly impact the customer experience, it does raise concerns about the company's values and long-term sustainability.

Frequently Asked Questions

  • How do I activate my LetsGetChecked test kit?
    To activate your test kit, visit letsgetchecked.com/activate. Inside your kit, you will find two important codes needed for activation, such as the Alpha Code, a 6-character code located on the inner lid of the kit, and the Numerical Code, a 15-character alphanumeric code also found on the inner lid. Enter both codes on the activation page and complete the fitness questionnaire to prepare your kit for sample collection.
  • What types of samples are required for testing?
    Depending on the type of test you are taking, you may be required to collect different types of samples, such as blood (often obtained via a simple finger prick), urine, saliva, stool, or nasal or vaginal swabs. These various samples help laboratories analyze specific fitness markers or genetic information depending on the test's purpose.
  • Does LetsGetChecked accept insurance?
    Currently, LetsGetChecked does not accept insurance. However, you can use your Flexible Spending Account or your Health Savings Account (HSA), which can be used to pay for tests. They also accept major credit/debit cards, Apple Pay, and PayPal.

Final Words

LetsGetChecked offers a comprehensive range of CLIA-certified, at-home fitness tests that allow you to monitor key aspects of your fitness with privacy and convenience.

The brand provides an accessible alternative to traditional lab visits by enabling sample collection at home and delivering results through a secure online platform. Medical professionals review all tests, and follow-up consultations or prescriptions are available when needed, adding a clinical layer to the service.

While at-home testing could be reliable when instructions are carefully followed, sample collection, especially blood, can present challenges for some users. LetsGetChecked does not support direct insurance billing and is unavailable in certain regions, which may limit accessibility. Data privacy is emphasized, though users have noted delays in data deletion requests.

If you choose to use LetsGetChecked, it is essential to follow all collection instructions precisely and consider consulting with a medical provider for interpretation and further care. At-home testing can be a helpful tool for proactive fitness management, but should complement, not replace professional medical advice.

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This project was supported in part by NSF Grant IIS-03-25867 (ITR: An Electronic Field Guide: Plant Exploration and Discovery in the 21st Century) and by the Washington Biologists' Field Club.
Any opinions, findings, conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the official views, opinions, or policy of the National Science Foundation (NSF).